Fraud Protection

Fraud Protection

Lotteries in Alberta have experienced fraudulent emails/calls about fake sites or winning prizes. 

PROTECTING AGAINST FRAUD

How will I know if a call or email I receive is fraudulent?

Our website is www.DreamLifeLottery.WIN.

We only send emails from DreamLife Lottery [email protected]. DreamLife will NEVER ask winners to provide their credit card number, additional payment or ask to collect any funds for taxes or shipping of any prizes… this is not an official DreamLife call.

What to do if you receive an email from someone posing as DreamLife lottery and asking for your personal/credit card information?

If you receive any emails from a source other than the one listed above, which directs you to a different site, please:

  • Do not click on any links within the suspect email, and
  • Let us know immediately by forwarding the email to DreamLife Customer Service at [email protected] so we are aware and can take appropriate action
  • Do not provide any personal and/or credit card information

What to do if you receive a call/email from someone saying you have won a prize from DreamLife lottery but you need to obtain a store (Walmart) gift card; send payment; or give a credit card number to cover taxes or shipping?

DreamLife will NEVER ask winners to provide their credit card number, additional payment or ask to collect any funds for taxes or shipping of any prizes… this is not an official DreamLife call.
 Document as much information as possible from the caller and report it to DreamLife Lottery Customer Service at [email protected] for further investigation.

The customer can also call the Government of Canada Anti-Fraud Centre at  1-888-495-8501 to report the fraud attempt.